Privacy Policy

Last updated: August 25, 2026

Ricki is an AI-powered hub for production teams, made by Ricki Labs. This page explains what we collect, how it's used, and the controls you have.

What we collect

• Account basics — your name, email, role, and department when you join a production workspace, and a profile photo if you choose to add one.
• Production content — what your team puts into Ricki: rundowns, scripts, requests, meetings, notes, and shoot plans.
• Connected apps — if a producer connects an integration such as Slack, Ricki reads only the channels your team selects. Google is covered in its own section below.

Google user data

If you connect Google, Ricki asks for the minimum access it needs — two narrow permissions, each optional and separate:

• Meet (meetings.space.created) — lets Ricki create a Google Meet link when you click to create one. Ricki saves that link so your team can join. This permission cannot read your calendar, email, files, or existing meetings.
• Drive (drive.file) — lets Ricki read only the specific files you pick to share with it. Ricki cannot see, list, or open anything else in your Drive — Google enforces that technically, not just by our promise.

Ricki's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Meeting transcription

Productions can have a notetaker bot join video meetings to transcribe them for the team. The bot appears as a named participant and can be declined at the door. Meetings marked private are never transcribed.

How data is used

To run the product: showing your team what's in motion, answering questions from your production's own data, and sending product emails such as invites, sign-in links, and reminders. We do not sell personal data, and we do not use your content for advertising.

Who we share data with

Inside Ricki, the people in your production workspace can see your team's content, according to their role.

We never sell your data, and nobody on this list is allowed to use it for anything except running Ricki.

Ricki runs on a small set of service providers, and each one only touches what its job requires:

• Vercel hosts the app. Your requests pass through their servers.
• Supabase stores our database — your account, your production's content, and encrypted connection tokens.
• Anthropic provides the AI behind Ricki. When you ask Ricki something, the parts of your production's data needed to answer — including the text of a Drive file or a meeting transcript, when Ricki reads one — are sent to Anthropic to process the answer. Anthropic does not use this data to train its models.
• Resend delivers our emails: invites, sign-in links, and reminders.
• Recall.ai runs the notetaker bot. When a production uses the notetaker, Recall.ai joins the meeting and produces the transcript.
• OpenAI (Whisper) turns your voice into text when you talk to Ricki on your phone. On desktop, voice uses your browser's own speech recognition and never touches our servers.
• Slack and Google are only involved if you or your producer connect them, and only within the access you granted.

Retention and deletion

Your production's content — rundowns, scripts, requests, meetings, notes, meeting links, and transcripts — stays as long as your workspace is active, so your team's record stays whole.

Google data has its own rules:

• Your Google connection tokens are stored encrypted (AES‑256‑GCM) and kept only until you disconnect.
• Disconnecting Google in Settings (or Connected Drive in My Docs) deletes the stored token, revokes Ricki's access at Google, and wipes your picked-file list.
• The content of your Drive files is read at the moment you or Ricki open one. We don't keep a copy. We do keep each picked file's name and link so your list shows it — that's what disconnect wipes.

To delete your account or your workspace's data, email us and we'll remove it: ricki@rickilabs.com.

Changes to this policy

If this policy changes in a meaningful way, we'll note the new date at the top of this page.

Contact

Questions or deletion requests: ricki@rickilabs.com